Same calling. Same AI. 6× cheaper.
Both products do tele-CRM well. The difference is the invoice. Here’s the honest, capability-by-capability breakdown — no asterisks.
6×
cheaper at 10 agents on the Growth tier.
12×
cheaper at 20 agents on annual billing.
5 min
setup time. Runo: about 30 minutes.
₹0
per new hire. Flat per-company pricing.
Feature by feature, line by line.
Compiled from each product’s public pricing and capability pages, mid-2026. Disagreements? Tell us — we’ll fix any error inside a day.
| Capability | Runo | GrowYu |
|---|---|---|
| Pricing model | ||
| Per-seat vs flat | Per-user | Flat per company |
| 10-agent monthly cost | ₹5,990 | ₹999 |
| 20-agent annual cost | ₹1,43,760 | ₹10,189 |
| Adding a new agent | +₹599/mo each | No extra cost |
| Annual lock-in | Required for cheapest rate | Optional |
| Calling & dialer | ||
| SIM-based dialing | Yes | Yes |
| Auto call sync (in & out) | Yes | Yes |
| Click-to-call from CRM | Yes | Yes |
| Call recording | Yes | Yes |
| IVR & call routing | Yes | Yes |
| AI | ||
| AI call summaries | Yes (per-user cost) | Yes (500/mo on Growth, 2,500/mo on Scale) |
| Sentiment analysis | Yes — per-rep grading | Yes — team trends only |
| Next-step suggestions | — | Yes |
| AI lead prioritization | — | Yes (Scale+) |
| Individual rep scoring | Default on | Opt-in, off by default |
| Lead & pipeline | ||
| Lead capture (forms, IndiaMart, Facebook) | Yes | Yes |
| WhatsApp lead capture | Yes | Yes |
| Auto-assignment rules | Yes | Yes |
| Kanban pipelines | Yes | Yes |
| WhatsApp Business broadcasts | Yes | Yes |
| Field & mobile | ||
| Mobile app (Android / iOS) | Yes | Yes |
| Live location tracking | Yes | Yes |
| Visit proof / check-in | Yes | Yes |
| Offline mode | Partial | Full offline cache |
| Onboarding & support | ||
| Setup time | ~30 min guided | ~5 min self-serve |
| Free migration from your old CRM | Paid add-on | Free on Growth+ |
| India support hours | Business hours | Business hours (Scale+: 24×5) |
| Data residency | India | India · AWS Mumbai |
Run the numbers at your team size.
GrowYu is flat per company. Runo charges per seat. The gap widens as you grow.
₹5,990 vs ₹999
10 agents · monthly. You save ₹4,991/mo.
₹1,43,760 vs ₹10,189
20 agents · annual. You save ₹1,33,571/yr.
₹0
Cost of every new hire. With Runo: +₹599/mo each.
When Runo is the right choice.
Not every team should pick GrowYu. Here’s when Runo fits better — straight, no hedging.
You want individual rep grading.
Runo’s per-rep sentiment scoring is mature and on-by-default. GrowYu has it, but only opt-in — by design. If you want one-call-at-a-time rep grading, Runo’s a better fit.
You’re a 100+ agent BPO.
Runo has 5+ years in large outbound BPO environments. Our Enterprise tier covers this, but if you need quote-as-RFP procurement and BPO-specific certifications, Runo is the safer pick today.
You have an existing Runo contract.
Honestly: finish your annual term. The savings start when you re-evaluate. We’ll be here, and we’ll migrate your data for free when you’re ready.
We migrated from Runo on a Tuesday. By Friday the team was up — same calls, same WhatsApp, same reports. The bill dropped from ₹13,180 to ₹999.
Questions teams ask before they switch.
Will my call recordings transfer from Runo?
Yes — every recording, with original timestamps and rep attribution preserved. We do the export and import for you. No extra fee on Growth+ tiers.
How long does the actual switch take?
Most teams move inside one business day: half a day of data import, half a day of app installs on rep phones. The team is back on the dialer the next morning.
What if I add 5 more agents next quarter?
Your bill does not change. Flat per-company pricing means hiring is free — the savings vs Runo grow with every new rep.
Do you offer the same IVR and call routing as Runo?
Yes — included in every paid tier. Multi-level menus, time-of-day routing, fallback rules, the lot.
Is GrowYu hosted in India?
AWS Mumbai, India residency, DPDP-ready. Your data does not leave the country.
Can I trial it before deciding?
Yes — 14 days, full product, no card required. Run it next to your existing Runo workspace and compare.
Start free in 5 minutes.
Unlimited capacity at every tier — pay for your business, not your headcount. No card required, no annual lock-in.