CRM for logistics & transport

Quote, dispatch, deliver — without the spreadsheet relay.

Inbound load inquiries land. Reps quote. Drivers ship. Customers track. Every handoff logged, every WhatsApp update sent, every freight-forwarder commission tracked.

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4 hr
Customer WhatsApp ETA cadence
₹999
Flat per month — whole team
2.3×
Connect rate via SIM-based dialing
5 min
Setup time per lane template
Built for the motion

Six capabilities, tuned for this sector.

Quote-to-booking pipeline

Load inquiry → quote prepared → quote sent on WhatsApp → confirmed → vehicle assigned. Each stage time-stamped, no relay across tabs.

Vehicle & driver tagging

Tag the assigned vehicle, driver, and route to every booking. Reuse the same load in a future quote with one tap.

Live driver location

Field-team app on every driver phone. Customers get an auto-WhatsApp every 4 hours with the latest checkpoint and ETA.

POD & eway-bill capture

Proof of delivery photos and e-way bill numbers attach to the booking. End-of-month billing pulls them in by reference.

Lane-level profitability

Which lanes are profitable. Which clients pay late. Which freight-forwarders are bringing weight. Auto-built, no analyst needed.

Forwarder & sub-broker commissions

Tag bookings to forwarders, track per-load commission, settle monthly. WhatsApp confirmations on every payout.

Quote → vehicle assigned

One pipeline. No "did we send that quote?" calls.

Load inquiry lands with origin, destination, weight, and vehicle type parsed. Rep quotes on WhatsApp; the customer accepts; the vehicle is assigned and the driver dispatched. Every stage time-stamped.

  • Quote V1 / V2 / V3 history per load
  • Vehicle + driver tagged at booking
  • Reusable load template for repeat customers
Driver visibility

The customer knows where their cargo is. So do you.

Driver app captures GPS check-ins at each checkpoint. The customer auto-receives a WhatsApp update every 4 hours with location and ETA. Your ops desk sees the full fleet on one map.

  • Offline-capable driver app
  • Auto-WhatsApp ETA every 4 hours
  • POD photo + e-way bill capture at delivery
“

Lane-level profitability is the one report I wish I had three years ago. Killed two losing lanes in the first month.

HS
Harpreet Singh
COO · highway freight company, Ludhiana
Logistics-ready features

Everything a freight ops desk needs.

  • IndiaMart, Justdial, trucking-portal leads — auto-capture
  • Origin / destination / weight / vehicle type parsed
  • Quote V1 / V2 / V3 history tracked per load
  • Driver app with GPS check-ins + checkpoint logging
  • Auto-WhatsApp ETA update every 4 hours to the customer
  • POD photo + e-way bill attached to the booking
  • Lane-level profitability dashboard, no analyst needed
  • Forwarder / sub-broker commission tracking + monthly settle
Logistics FAQ

Common questions from freight ops.

Does the driver app work offline?
Yes. Check-ins, POD photos, and checkpoint logs queue when offline and sync when the driver gets signal — common on highway stretches with patchy data.
How does the customer get tracking updates?
A WhatsApp message goes to the customer every 4 hours (configurable) with the latest checkpoint and ETA. No app install required on the customer side.
Can we track per-lane profit?
Yes. Tag every booking with the lane (origin → destination). The dashboard rolls up revenue, fuel, driver cost, and forwarder commission per lane automatically.
Do you settle freight-forwarder commissions automatically?
We track per-load commission against each forwarder; monthly settlement is one click. Payout confirmations go out on WhatsApp from your verified business number.
What does it cost across 30 drivers and 5 ops staff?
A flat ₹999/month for the ops team on the Growth tier — same as a 5-person team. Driver app accounts are bundled.

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Unlimited capacity at every tier — pay for your business, not your headcount. No card required, no annual lock-in.

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