From Runo · Migration guide

Move off Runo in one afternoon.

Same SIM-based dialing, same AI summaries, same WhatsApp. Different invoice — and a setup that takes 90 minutes from CSV in hand to first call. A 10-agent Runo team pays ₹5,990/mo; the same team on GrowYu pays ₹999/mo. That gap — ₹59,892 a year — is the most-quoted line on our pricing page.

What changes

What carries over. What changes for the better.

What you keep

  • Your phone numbers and SIMs — no porting needed.
  • IndiaMart, FB Lead Ads, and your website-form feeds.
  • Historical lead data — CSV import, dedupe on phone or email.
  • Call recordings — exported from Runo, archived on your S3 (Scale+).
  • Your team — same people, same access patterns.
  • Your WhatsApp Business number and approved templates.

What changes for the better

  • Invoice — flat ₹999/mo, not per-seat.
  • AI framing — rep-first, not manager-grading.
  • Setup time — 5 minutes, not 30.
  • Hiring math — adding agents costs ₹0.
  • Sentiment AI — team-wide trends, never per-call grading.
  • Annual lock-in — optional, not required for best rate.
The 4-step migration

Connect, map, migrate, verify. Half a day, end-to-end.

1 · Connect / Export

Pull a CSV from Runo — leads, contacts, notes, custom fields, stage labels. We’ll send the exact shape we want. ~30 min.

2 · Map & upload

Drag the CSV into the GrowYu importer. Column-by-column mapping with a live preview. Dedupe on phone or email. ~15 min.

3 · Migrate the team

Invite reps by email or phone. They install the mobile app, link their SIM, and they’re calling. No training required. ~10 min.

4 · Verify & re-wire

Point IndiaMart, FB Lead Ads, your forms, and WhatsApp Business at GrowYu. Cancel Runo at the end of your cycle. ~45 min.

Field mapping

Every Runo field — same place, sometimes a different label.

Runo field GrowYu equivalent
LeadsLeads — 1-to-1
Custom fieldsCustom fields — same types (text, number, dropdown, date, file)
Pipelines / stagesPipelines / stages — re-create or import from CSV
Users + rolesUsers — Admin, Manager, Rep, View-only
Call recordingsCall recordings — 90 days; exported to your S3 on Scale+
WhatsApp templatesWhatsApp templates — re-approval automatic via Meta
Automation rulesWorkflows — equivalent triggers; AI summaries opt-in
ReportsReports — auto-built; daily WhatsApp digest included
IVR & call routingIVR & call routing — multi-level, time-of-day, fallback
Timeline

Most Runo teams migrate in one afternoon.

1 day

Typical self-serve migration — CSV in hand to first call.

2 days

White-glove turnaround on Scale+. We do the export.

₹0

Migration fee on Growth tier and above.

₹59,892

Yearly delta at 10 agents — annual billing, like-for-like.

FAQ

Runo-specific migration questions.

Will my Runo call recordings transfer?

Yes — every recording, with original timestamps and rep attribution preserved. We do the export and the import. Free on Growth+ tiers.

Do my approved WhatsApp templates carry over?

Yes. Templates are re-approved automatically via Meta when you connect your existing WhatsApp Business number. No need to re-write anything.

What about my IVR and call-routing setup?

Rebuilt in the GrowYu console — multi-level menus, time-of-day routing, fallback rules. Included on every paid tier, no add-on cost.

I’m mid-contract with Runo. Should I switch now?

Honestly, no — finish your annual term. The savings kick in at renewal. We’ll be here, and we’ll migrate your data for free when you’re ready. Set a calendar reminder for 30 days out.

What does the per-rep sentiment grading look like on GrowYu?

It’s opt-in and off by default. Where Runo grades reps per call, GrowYu defaults to team-wide trends. You can switch on per-rep scoring per workspace, but no one’s judging a 3:14 PM call out of the box.

Can we run both Runo and GrowYu in parallel for a week?

Yes — that’s the recommended path. Run a 14-day trial alongside Runo. Compare the dashboards, the WhatsApp digest, the bill. Switch when you’re convinced.

Start free in 5 minutes.

Unlimited capacity at every tier — pay for your business, not your headcount. No card required, no annual lock-in.